TH Express Taxi - Westbury, New York

Alma Opal Flowers

It was cold. I waited 20 minutes feet tired. Knees both slighty handicapped. I walk with a cane. Nice driver safe clean cab. Polite. Thanks.

Barbra R

You know I have been taking this taxi for two years now ..in the beginning they were ok then after they just suck both the male and female dispatcher are rude . And I lost my purse last year in on of the cars they claimed the never found anything come to find out some one from there company tried to use my credit card . Canceled immediately but was notified . Now today I had to use my gps for the driver who claimed he didn't know how to get to my location meanwhile he has many times dropped me off . I lost my phone and asked if he can come back to see if the phone was there call the rude dispatcher said no u have to pay him he by the mall ( the Roosevelt field mall is 5min away from my location not even about 2min) I told him fine then he starts saying no after my fiancé grabbed the phone and told him he going to call the cops the guy said he can come to base then and do it . never again am I using this company they are nasty and always late sometimes close to an hour . They go and pick up people who are mainly there relatives too on top of that which makes you come late even more . I'm Spanish and one of the drive told his friend that o'h she wnt understand us give me the money to act like ur a client also and I'll give it to you later on . Big disappointment seriously! Sticking with Uber from now on .

Jjazzmine's World

DON'T WASTE YOUR TIME USING THIS CAB SERVICE!!!!!!!!!!!!
I called for my cab and the clerk told me it's going to be 10 minutes for my ride. Having being late for work, I know ALL CAB SERVICES requires a little wait sometimes. I waited out the 10 minutes and call back to ask how much longer for the cab I had ordered. The guy answered me vigorously saying " come on man! You called 7 minutes ago. The cab will be on it's way!"
That got me so upset, because I done waited 10 minutes and then he's going to tell me that the cat will be on it's way. I tild him I'm late that's why i called. He said "listen you want the cab or not?"
I couldn't do better because i was already late for work. I took it
My driver was somehow in a rush, running a red light and jamming sudden breaks. He didn't even know how to find my destination
I'll never use this cab service again.

V J

The taxi driver came to pick me up but gave ride to another couple who were standing next to me. Because they were willing to pay him more money. The driver did not give me ride. When l called the dispatcher and complained, he hung up on me. DON'T USE THIS TAXI SERVICE.

Anonymous

I don't know what went wrong, honestly... 🙁

I used this taxi service to get to work in Westbury about a week ago. They were great and super friendly on the phone: they allowed me to reserve a taxi earlier in the day, and they told me in advance that the fare from my home in East Meadow would only be $10. Later that day, they arrived on time to pick me up and for some reason when we arrived at the destination the price had gone up to $11. I figured it wasn't too big of a deal since that's still pretty cheap, so I paid, tipped, and went inside to start my shift.

This past weekend, I reserved a taxi with this same business. I was told on the phone, once again, that my fare would be $10. They arrived on time like before, but for some reason this time the driver took me onto the Meadowbrook instead of just driving through Eisenhower Park like I'm used to. I didn't think anything of it, but once we got to my workplace I was told that the price was now $16! Annoyed, I called back their office while still in the taxi and the manager told me he would charge me $10 this time but it still baffled me that a cab from one side of the park to the other was that much money...

Overall, I think they just don't communicate very well with their customers (it is Hispanic-owned, so their primary language is Spanish) and made a huge mistake that cost them my business in the future. If you're going to use this taxi service, take my advice and MAKE SURE you are getting the correct price to avoid unwanted surprises later on!

Mike Flyin

My driver was accommodating and exhibited excellent service. He displayed all the attributes of a dedicated worker. On top of all those superlatives, he was educated on international affairs. I will call taxi hispano again.

Envy Montana

Very rude and disrespectful I spend a lot with this taxi and they have no respect still always rush after it takes then so long to get me and the drivers are the worse and the dispatcher is very disrespectful!!! Save ur coins call another taxi ! They make up there own prices

Paty Miranda

Horrible service they're always late and rude dispatcher... They refused to give me service because according to them I'm never at the place when is the other way around, they're always late and on the phone. They never pay attention to the address you give them and worst part they don't even know the routes they're always lost.